Introduction

Fraudsters are increasingly using social engineering and techniques such as phishing and sim swapping to access the accounts of individuals. When successful this can enable fraudsters to view private records, initiate money transfers, and impersonate individuals.

Enterprises can protect themselves and their customers by using Frictionless Authentication and other Syniverse services such as Phone Number Verification and Account Takeover Detection.

Service Overview

Frictionless Authentication enables Enterprises to reduce risk of phishing attacks during authentication and lower the frictions customers experience on sign in. Common use cases are integration into a mobile app for login, or an additional authentication step for high risk/value transactions.

The Frictionless Authentication APIs are a REST-like server-to-server APIs and requires Enterprises to host the end-user-facing user interface and obtain end-user consent.

Enterprises can call these APIs to authenticate end-users utilizing their handheld device against carrier data. The authentication results can be used to ensure that the device the end user is accessing a mobile app or web app from belongs to the phone number they have provided.